90%
Customer Satisfaction Rating
RE-IMAGINED
We use interactive personalized video to engage,
educate & inform.
Experience
Len Smofsky was co-founder of BlueRush and creator of the IndiVideo platform. Len has a proven track-record of delivering strong ROI.
Results
We deliver results by strategically applying best-of-breed interactive and personalized technologies to the key points of your customer journey.
Quick & Easy
Leverage interactive personalized video quickly and affordably. We’ve created personalized video templates that are easily customized to your brand and can be rapidly deployed.
Real Client Retention Comes From Delivering Value That Is Higher Than The Price Tag
12X
Average ROI
70%
Customer Engagement Rate
40%
Average Conversion Improvement
Services
Interactive Personalized Video
From initial strategy, to execution and ongoing optimization, Integra CX has the experience and expertise to make it easy.
Improving your customer experience & increasing conversion online are not attainable through high-level or abstract ideas. By making it easier and faster for customers to understand your products, services and options, we’ve help them make informed decisions and take action.
Digital Strategy
Integra CX can also provide overall Digital and Video strategy services. We start by analyzing your customer journey flow. The result is a prioritized list of customer touchpoints where interactivity and personalization can have the greatest impact.
We also provide:
- Digital strategy focusing on interactivity and personalization
- Video strategy
- Analysis of your customer journey flow & recommendations
- Project oversight & execution
- Ongoing measurement & recommendations
By using our proven & cost-effective approach to digital transformation, we can help large & small companies quickly and effecienlty improve their overall customer experience and results.
Modular, templated system
Achieve exponential speed and efficiency improvements with our modular & templated video approach. See your state-of-the-art videos created and deployed in days vs months!
Your time, money and resources are limited!
Most companies strive to improve their online experience. But time, money and scarce internal resources typically stand in the way of taking rapid, decisive steps to make strategic improvements.
Our streamlined process means rapid deployment with minimal client-side resources required.
Financial Wellness
Today, finances rank higher than personal health, relationships and work as the greatest cause of stress. It is increasingly expected that employers and financial institutions will provide meaningful help in this area. We use interactive personalized video technology as a way to make financial wellness information more engaging, easier to understand, and to put people in a position to make informed decisions.
Retirement / Pension Plans
We have seen the positive impact of personalized video for pension & retirement plan statements and communications first-hand. The ability to simplify and personalize complex financial information makes personalized video an ideal option with proven lift in plan member engagement, satisfaction and financial wellness.
Credit Unions & Regional Banks
We focus on helping mid-size and smaller financial institutions efficiently deploy advanced personalized video and interactive technologies. Until now the cost and resources required for this heavily customized work meant these technologies were out of reach for all but the largest financial players. Our template-based system is a game-changer!